At Cukidss, we aim to provide a seamless and efficient shipping experience for all our customers. Below are the details of our shipping policies and procedures.
Shipping Options
- Standard Shipping: Most of our items are shipped from our warehouse in China. Standard shipping typically takes 7-21 business days to arrive, depending on your location.
- Express Shipping: For faster delivery, we offer express shipping options. Express shipping usually takes 3-7 business days to arrive. Additional fees may apply for express shipping.
Shipping Rates
- Domestic (China): Free standard shipping on orders over [Amount]. For orders below this threshold, a flat rate of [Amount] applies.
- International: Shipping rates vary based on destination and weight. During the checkout process, you will see the exact shipping cost for your order.
Tracking Your Order
- Order Confirmation: Once your order is placed, you will receive an order confirmation email with your order details.
- Shipping Notification: When your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package.
Delivery Addresses
- Multiple Addresses: If you need to ship items to multiple addresses, please place separate orders for each address.
- Commercial Addresses: Please note that additional fees may apply for deliveries to commercial addresses.
Customs and Duties
- International Orders: Customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in the shipping cost and are the responsibility of the recipient.
Shipping Restrictions
- Prohibited Items: Some countries have restrictions on certain types of products. Please check your local regulations before placing an order to avoid any issues with customs.
Order Cancellations and Changes
- Cancellations: If you need to cancel your order, please contact our customer service team as soon as possible. Orders that have already been processed and shipped cannot be canceled.
- Changes: If you need to make changes to your order (e.g., address, items), please contact us immediately. We will do our best to accommodate your request, but changes cannot be guaranteed once the order has been processed.