🔄 Our Promise
Your satisfaction is 100% guaranteed! If items arrive damaged, defective, incorrect, or with missing parts, we’ll resolve it within 48 hours—no return shipping required.
⏰ Timeframe & Process
- Contact Us within 7 days of delivery at support@cukidss.com with:
- Order number
- Clear photos/video of the issue
- We’ll respond within 24 hours with a solution:
- 🚚 Free reshipment (for defects/errors)
- 🔄 Exchange (size/color changes)
- 💳 Partial or Full refund (if replacement unavailable)
❗ Important Exclusions
- ⚠️ Customized/personalized items cannot be returned
- 📦 Unopened, unused products may be returned within 30 days (customer pays return shipping)
- 🌍 International returns: Contact us first for prepaid label options
💡 Pro Tip
Save packaging until you confirm item condition!